I found this problem in IE11, but may or may not … So yeah, to anyone who has the TCF Bank app on a Face ID device, how does it work for you? Much appreciated. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around. steveg888, User profile for user: TCF's links to social media sites are also being provided as a convenience. Occasional Visitor ‎19-09-2015 09:38 PM. To start the conversation again, simply ask a new question. Maybe if you get an iPhone 8 you'll see the issue too (I hope not). If I decide to do that, then I’ll post again. TCF's links to social media sites are also being provided as a convenience. ‎Bank conveniently on your mobile device with our digital banking app, featuring: Quick glance • One-click access to view your account balances and recent transactions, without logging in Fingerprint/Face ID • Depending on the capability of your mobile device, you can log in quickly –… Forgot login ID or password? By using our Services or clicking I agree, you agree to our use of cookies. It would seem I am not the only one with this issue. Unfortunately, not everything is perfect. NMLS ID 404908. If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring. But for some reason all of my banking apps think that I don’t have touchid enabled. Other apps work fine with Touch ID. Or do you have to tap the Face ID button that they have? Their number is: May 1, 2018 7:30 PM in response to ryanfrommidland So, I expected iPhone 11 to simply do the same for Face ID. TCF is providing this link as a convenience and does not endorse and is not responsible for the products, services, links, content, privacy or security policies, or system availability of this website. Which version of iOS do you have? Each new print might … If so, has anyone else found a way to resolve it? I have TCF Bank 1.3.1, iOS 13.3 build 17C54. I called WesBanco support and they said they've never heard of this issue. "TouchID Turning Off: With the latest update, TouchID is turning itself off every time I close out of the app.". If you use the WesBanco mobile app and are having this too, please call their support line. I have one more I’m about to try it with. To anyone who has the TCF Bank app with a Face ID device: does yours automatically log in with Face ID when you launch it? Cookies help us deliver our Services. Turned my phone back on and reinstalled the app. Download and you’ll be able to view account balances and history, deposit checks, transfer funds, pay bills, locate office branches, find ATMs, and contact a representative. You may not recognize the Fiserv name, but if you use online banking and bill pay, chances are … Tcfbank.com seems to be working. TCF's links to social media sites are also being provided as a convenience. I have a Sr Advisor at Apple working on it, but given past experience with my iPhone 6, and another iPhone 7 that I lost, I think there is an issue when new updates are issued on some phones, and my guess is that there is a compatibility issue with one or more apps so that after an update the Touch ID will not work properly. The old TCF app was clunky and not the most user-friendly. Same issue. Enter the user name and it won't progress to the next page for secret question or password, instead you get "page cannot be displayed" . Sometimes Touch ID fails to work properly in the App Store for authenticating purchases. Post options. Touch ID not working for banking app In response to steveg888. Auf dem iPhone 6, iPhone 6 Plus oder neueren Modellen ist es möglich, mit Touch ID in Geschäften, in Apps oder auf Webseiten in Safari mit Apple Pay Einkäufe zu tätigen. Then restart your iPhone and try Touch ID on the bank app. Called the bank, they don't know what the problem is, they said call Apple. Others have had the same problem going from iPhone 6 (or 6s) to iPhone 8. If you’ve already tried setting up Touch ID on your iPhone or iPad and it doesn’t let you complete setup or won’t let you scan your fingerprint, read on to learn what you can do to make Touch ID work. I turned it back off and then turned it back on and finally it stayed on. In some locations, it replaced the full-service branches with ATMs. iTunes Connect App Intelligence for TCF Bank. Mar 28, 2018 11:53 AM in response to Carolyn Samit Go to Settings > Touch ID & Passcode to manage these settings: Turn Touch ID on or off for Passcode, iTunes & App Store, or Apple Pay. Additional info: I just noticed that in the App Store under comments for this particular banking app (WesBanco) one user reported the same problem I am having. We have tried accessing the Tcfbank.com website using our servers and everything thing seems to working fine for us. Your Apple ID is the account you use for all Apple services. TCF does not endorse and is not responsible for any and all content not posted by TCF. Then I logged into my account and turned it the touch ID on. ryanfrommidland, May 1, 2018 7:16 PM in response to steveg888, User profile for user: Any app that allows you to use Face ID or Touch ID to log in will be affected by the bug. See link in my original post. Looks like no one’s replied in a while. If so, has anyone else found a way to resolve it? Open the App Store and redownload the app. I just upgraded from iPhone 6s to iPhone 11 and when I launched TCF Bank on my iPhone 6s, it would automatically prompt me for Touch ID. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around. Tap Settings > General > Reset > Reset All Settings. Compare performance to the competition. If Tcfbank.com is down for you then please visit our troubleshooting section to try to diagnose and resolve the problem. To start the conversation again, simply ask a new question. Touch ID not working on iphone app Please … The TCF Bank online mortgage application is hosted by Ellie Mae. TCF Bank operates 148 locations in the Chicago metropolitan area, including branches located inside Jewel-Osco stores. I tried Reset All Settings. Maybe it will work for you as well. Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. All postings and use of the content on this site are subject to the. The bank website is www.tcfbank.com. With your TCF Visa Mobile app you can: - Check your account balance - View your statement and transaction history - Pay your credit card bill - Set up account related email alerts IT’S SECURE - Your security is always our to… It has IOS 11.0.3 on it. I've yet to have an issue with Touch ID logging into my bank's app on an iPhone 6 running 11.2.6. Also tried removing my phone number on the regular banking website on my computer and re-adding it. TCF is providing this link as a convenience and does not endorse and is not responsible for the products, services, links, content, privacy or security policies, or system availability of this website. I launch it, and boom, I'm in because of Face ID. This application does not and will not access any of your call logs. Compare performance to the competition. Please sign on with your Access ID and select Settings > Quick Access to re-enable Touch ID." Not all loan programs are available in all states for all loan amounts. Also, if did NOT work on the other one that is screwing up. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. 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